Pet industry honors TailsSpin with Retailer Excellence Award
Savannah, Ga. (March 26, 2016) – Pet Business Magazine and Global Pet Expo have recognized TailsSpin Pet Food and Accessories with its “2016 Retailer Excellence Award.
The award was presented an awards ceremony during the 2016 Global Pet Expo Show for Pet Retailers at the Orange County Convention Center in Orlando, Fla. from March 16-18. Global Pet Expo is the pet industry’s largest annual trade show, and Pet Business Magazine is a monthly business news publisher for pet industry professionals.
The Retailer Excellence Awards are presented to outstanding independent pet specialty retailers in the country. TailsSpin was recognized for excelling in sales, customer service, store design, merchandising and community service in the 2 to 10 store category.
The award was for Best Overall Multi-Unit Retailer with two to 10 stores. Established in Savannah, TailsSpin has three stores in Savannah, Pooler, and Whitemarsh Island, Ga.
Jusak Yang Bernhard and Jeffrey A. Manley, owners of TailsSpin, along with its management team of Rose Casesi, Chief Operating Officer, Kristen Watson, District Manager, Tom Kenkel, Marketing Director, Aimee Dansky, Tess Jakubiec, Jennie Battle, and William Lucas, Managers, attended the ceremony.
“It’s an amazing honor to be recognized by our peers in the industry” Bernhard said. “As TailsSpin is Savannah born, we are doubly excited. For us, participating in our surrounding community and providing excellent customer service are the key reasons of our continued success. This is why we value and emphasize education in product knowledge and customer interactions to all of our “pack members.” Manley noted, “Marketing is more than just running television and print ads, it’s about being involved with the community and fulfilling TailsSpin’s mission.”
Global Pet Expo is presented by the American Pet Products Association and Pet Industry Distributors Association. Global Pet Expo was recently recognized as the “Greatest Show on Earth” by Trade Show Executive Magazine.
TailsSpin delivers its promise to the community by raising funds for local pet rescues and other non-profit organizations, as well as by working closely with the local government on pet-related programs, such as the creation of dog parks.